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PA Forum Mentor and Mentee Initiative

We are delighted to offer additional support services to our members in the shape of the newly formed PA Forum Mentor and Mentee initiative. Below are the details of a range of Personal and Executive Assistants based throughout the West Midlands who have kindly offered their time, help and guidance to those of you who would value a Mentor to talk to and support you through your career journey.

If you are interested in the initiative we will forward an application form to you. Once we received your complete form, we will work with you to discover more about what you are looking for and arrange an informal virtual chat between you and one of our mentors. Should you both feel you would then like to go on and formalise your relationship, we have a range of tools such as our framework documents that will help you to think about objectives for your meetings and outcomes. We very much look forward to hearing from you.

If you are interested in the programme please email [email protected]

Testimonials
PA Forum Mentee Testimonial with Liz Kelly
PA Forum Mentor Testimonial with Mel Bates
PA Forum Mentor Testimonial with Claire Ralphs
PA Forum Mentee Testimonial with Hayley Newcombe
PA Forum Mentor Testimonial with Tracy Whitehouse

Anita Southall

Executive Assistant
20+ Years

Areas of interest:

  • Diary Management
  • Commercial awareness and knowledge as a PA/EA
  • Building strategic partnerships with those we work alongside including managing upwards
  • Building networks to be more effective in the role
  • Time management tools and techniques to ensure focus especially for supporting strategic initiatives/key projects
  • Client relationship building – EA to EA

Profile:
Over 20 years experience within a senior PA/EA role working with senior executives across a variety of industries.  Currently working alongside a group of Directors and Partners who work within Business Development and Speciality Finance.  My role is remote which brings a greater focus to adopt and use technology to build the partnerships with each of them.  Over the last 2.5 years I have been heavily involved in working on a key strategic initiative for the business which has included event organisation and support, managing relationships across the business and increasing commercial understanding around the markets we are working in.  Working on this initiative has allowed me to use all my EA skills and push the boundaries to learn more which has been really exciting and rewarding.  I’m also a coach/mentor for Apprentice EA’s helping them to understand the business world and the importance the role of an EA can take on.  I have a keen interest in mental health and am an active member of my company’s mental health network in the West Midlands.

Anna Hopkins

Personal Assistant
20+ Years

Areas of interest:

  • Governance, compliance and board level support.
  • Effective meetings.
  • Working effectively and productively.
  • Time management.
  • Self-management and soft skills.
  • Setting boundaries and delegating upwards.
  • General admin including diary management and creating quality documents.

Profile:
I am a friendly and highly skilled PA with almost 30 years’ experience in a wide variety of sectors including charities. After a happy and successful three years at university, I spent a year training as a PA and built my career from office assistant, through to team secretary and finally to director/chief executive PA level. I am passionate about my chosen career and believe in the importance of balancing self-initiative with teamwork, forming a seamless team with your boss (or bosses), not being afraid when you get things wrong, and never ceasing to learn.

Claire Ralphs

Personal Assistant
10-15 years

Areas of interest:

  • Board Level Support
  • Project Management
  • Time and Diary Management
  • Working on goals and career progression

Profile:
I originally started my career as a radio broadcaster but changed to become a PA in my late twenties by upgrading my skills. I love being a PA, it has created lots of opportunities for me and I would like to use my experiences to help others. I am currently the PA to the CEO at Topps Tiles Plc but have worked for several CEOs during my career from different industries such as Retail, Construction and Media.
As a mentor I would like to be there to nurture your growth and development. Build a good relationship together which will hopefully encourage you to ask me for advice should you come across any difficult situations. I unfortunately experienced anxiety at a previous job and would be able to empathise and help you to find a solution if you are ever feeling burnout.

Claire Saltmarshe

Office Manager/PA
15+ years

Areas of interest:

  • Time Management
  • Project Management
  • Events Management
  • Health and Well-being

Profile:
I have over 15 years experience as a PA and Office Manager in both the charitable and commercial/small business sectors.  I’m currently an Office Manager and PA to the MD of a Midlands PR Agency. I have the dual role of being a PA with the traditional admin support, diary management and travel tasks but also managing the office, covering areas such as HR, Finance and Health & Safety.  I am a member of the management team and am involved in spearheading business improvement projects for the company. I am particularly interested in health and well-being and also developing sustainability within business.

Debbie Guest

Personal Assistant (Offsite)
20+ years

Areas of interest:

  • Professional Services
  • Hospitality
  • Event Management
  • Stakeholder Management
  • Virtual Assistant

Profile:
I worked in the hospitality industry for a short while after finishing my degree, then worked as a Training Co-ordinator at a law firm before finding my niche as a PA. I’ve been a PA for over 20 years, working in a wide variety of industries from legal firms, accountancy/finance firms to a small business and also the NHS. I have been working for PwC as a Virtual Assistant for 3 years based mainly at home and love it. I support a busy Partner and 3 Directors based in London and duties include: arranging meetings and events, extensive diary management – managing multiple complex diaries, international and UK travel, taking minutes at meetings, email management, expense management, writing correspondence and preparing reports. I am the Learning and Development Rep for our team of 12 and enjoy arranging a wide variety of learning sessions. “I have recently mentored colleagues and this is an area of passion that I would like to extend outside my own organisation too”

Debra Peltz

Executive Assistant
20+ years

Areas of interest:

  • Stakeholder Engagement
  • Networking
  • Career Development
  • Wellbeing
  • Event & Travel Planning
  • Project Management

Profile:

My career has spanned a diverse range of businesses from large structured global organisations to a two-person founder owned business. I bring experience from a variety of sectors including Charity, Public and Corporate, supporting CEOs, Global & UK HR Directors.

I am warm-spirited and outgoing and enjoy bringing people together in collaboration. My biggest contribution is my ability to make everyone feel involved, uniting a team in order to get things done. My strengths are that I am pragmatic, helpful, and consistent. I enjoy work that allows me to follow through and see results, utilising systems, processes, or helping to create them that then allow me to be efficient and effective in my role.

I am a Fellow of the Executive and Personal Assistant Association and have been hosting weekly ‘drop in’ sessions’ since the beginning of lock down, April 2020. These sessions are an opportunity for PAs/EAs to connect regularly and talk about their challenges, their fears, their concerns, their roles, their health, their personal life and so on. The sessions are a safe space to talk, to gain moral support and be listened to without fear of being judged. In turn, these catch ups have evolved and become so much more.

Whilst at RBS, I was Founder and Chair of the RBS PA Network. Membership c560 globally. The network offered a full calendar of tailored training, career, and networking events, focusing on upskilling sessions. The PA network definitely had a positive influence on the way the PAs worked together, supported their leaders and had better clarity on business priorities. All of this was achieved without any budget, using just a creative approach, and utilising my networks.

In life, I am passionate about making a difference and helping others by way of practical contributions. I am an NLP Practitioner, a Mental Health First Aider and have been a Samaritans Listening Volunteer. I am also part of a small team of volunteers for Helping Dogs in Romania. I help to raise their profile, fundraise, speak with potential adopters and fosterers for our dogs, and educate on animal welfare.

Fiona Burlow

Sustainability Co-ordinator, previously PA
5+years

Areas of interest:

  • International events
  • Global compliance
  • Project management
  • Administration and billing
  • Career development

Profile:
My career in professional administration began after I graduated in 2012 and I had experience of working in recruitment and the renewable energy industry before joining Eversheds Sutherland in 2016. I worked as a PA in the Corporate team for 4 years, supporting a variety of fee earners including the Senior Office Partner, and in 2019 I was awarded the title of PA of the Year by the Birmingham PA Forum. I am currently on secondment as a Sustainability Co-ordinator which has allowed me to further develop my skill set and pursue my passion for saving the planet!

Hayley Newcombe

Personal Assistant
5+years

Areas of interest:

  • PA support to SMEs
  • Office Management
  • Health and Safety
  • Marketing and Social Media
  • Networking
  • Technology and Apps
  • Learning and Development
  • Confidence Building

Profile:
Becoming a Personal Assistant was my dream job and I secured my first PA position at the age of 20, after completing apprenticeships in IT and Business Administration. I now have over 5 years’ experience supporting C-Suite and Senior Management, predominately in the Accountancy and Financial Services sectors. In my previous role I was also the Office Manager and part of the Health and Safety Committee. I am extremely passionate about our roles, supporting the Assistant community and getting the recognition we so thoroughly deserve. I love learning and have a newfound love of networking too! I myself have a Mentor through the PA Forum initiative and after the hugely positive experience and impact that has had on me, I’d now love to pay this forward. I believe I could be a good sounding board and offer some advice and tips I’ve learnt along my journey to where I am today. I’m equally looking forward to learning from my Mentee too and seeing us both continue our personal growth!

Jeni Bartlett

Executive Assistant
25+ years

Areas of interest:

  • Board level administration
  • Gatekeeping
  • Project planning
  • Change and innovation
  • Delivering training and practical guidance to colleagues
  • Personal skills development

Profile:
I am an Executive Assistant to Chief Operating Officer, working alongside the Senior Management team providing support, advice and project planning. I have over 20 years’ experience as a PA/EA at a senior level, with a predominantly legal and property development background. I have held managerial roles and have experience of running my own freelance secretarial business and I have also studied through CILEx. Through networking with PA and administrative professionals, I actively support more diversity and professionalisation in the industry and seek greater recognition for admin roles. A life-long learner with a commitment to self-improvement, I am enthusiastic about developing others to achieve fulfilment in their careers.

Jo Turner

Personal Assistant
20+ years

Areas of interest:

  • Time management
  • Board level support, including recruitment & development programmes
  • Governance
  • Creating innovative & efficient systems
  • Project & events management
  • Leading projects & teams
  • Reframing difficult issues & challenging situations
  • Practical admin tips & techniques
  • Confidence building

Profile:
Over 20 years’ experience in administration, most recently in managerial & PA positions within charity & museum/cultural sectors. Currently PA to Chief Executive & support to Board of Trustees at Black Country Living Museum, Dudley. Experience includes project & events management; coordination of national leadership programme; liaison with high-level stakeholders; coordination of reports & presentations; data analysis; recruitment & induction; office, resource & budget management; supporting multi-functioning teams; and staff management.

Julie Budd

Personal Assistant
20 + Years

Areas of interest:

  • Mediation / Conflict Resolution
  • Finding your voice / gaining confidence
  • Writing business cases

Profile:

I am passionate about learning and, thanks to completing a leadership questionnaire with the Executive and Personal Assistants Association back in 2018, I found out my leadership style was mediation. I went on to complete my training and in 2019 I qualified as a mediator and now volunteer with a local community support charity.

I started my career as an office junior, completing my apprenticeship with a global distribution company before moving to Construction, which I immediately fell in love with and still, to this day, take great pleasure in seeing one of our live or completed projects in the flesh.

I believe we all have our own unique skill to offer the world and once we have discovered what that is, it helps us to break free from imposter syndrome and find our confidence.

As a mentor I very much look forward to learning from you, as much as helping you.

Karen Allen

Personal Assistant
10 - 15 Years

Areas of interest:

  • Time Management
  • People Management
  • Stakeholder management

Profile:
I have been with Pinsent Masons since July 2018 and I am the Information Security Co-ordinator and PA to the CISO and his 4 direct reports who are Head of Engagement, Head of Technical Security, Head of Supply Chain Risk and Head of Governance. I’ve been a PA/EA for the last 15 years, with a career spanning different business sectors such as Construction, Highways, Facilities, Insurance and professional services. I am a Mental Health Champion, Security Agent, Purpose Ambassador a member of the Family Support Network, DWG, Starfish and also on the Right 2 Read Scheme.

Kallie Halai

Personal Assistant
15 Years

Areas of interest:

  • Training & Development
  • Career Development
  • Project Management
  • Sustainability

Profile:
Kallie Halai recently joined Ecolibrium as an Executive Assistant to the CEO, after working at Arup as a PA to the PSITSI London Group Leader.

Prior to that, Kallie worked as a Personal Assistant to the Head of Consumer, Healthcare, Education & Business Services and the Director Strategy for Healthcare & Education, Africa & South Asia at CDC Group Plc (now known as British International Investments), UK’s Development Finance Institute. She’s an active participant in initiatives, driving for a carbon-neutral working environment in the organisation; in addition, writing articles, project managing various internal projects; creating and managing the Communication Plan for an internal network.

Prior to CDC Group, she worked as an Assistant to the Board Director, Group Head of Strategy & Managing Director, Head of Family Services at Salamanca Group.

Kallie has taken part in panellists’ events; she’s a member of the Executive Personal Assistant Association and is the winner for the Rising Stars PA of the Year award 2022.”

Maria Tiscornia

Executive Support Manager/Executive Assistant/PA
30+ Years

Areas of interest:

  • Diary Management and general administration
    Project management
    Continuous improvement/Digital Transformation
    Managing upwards/Conflict management
    End to end Events Management
    Governance, compliance and Board support & administration
    Strategy setting, Implementation Plans and KPIs
    Time management and self-directed management – working effectively and productively
    Liaising with Government officials, celebrities, high net worth and senior leaders, volunteers and stakeholders at all levels

Profile:
I started my career at 16 working for my dad as his PA which gave me the best tools: work ethic, organisation skills, courage and resilience! I have over 30 years’ experience working in different countries and sectors, working for a charity in my current role. I have had a long and varied career to date, living and working in more than one country, becoming proficient in languages, and earning my degree. I have picked up an extensive skillset on the way and enjoy being a catalyst for change in an organisation, introducing efficiencies and supporting both my line manager and colleagues. My career path has made me into the highly competent professional I am today.
As a mentor, I would like to support other EAs/PAs in their career path as well as personal and professional growth. It will be important that we build a good relationship based on mutual trust and respect. Having worked in different countries and sectors and starting from junior roles, I can help others, offering advice based on experience.

Mel Bates

Executive Assistant
15+ Years

Areas of interest:

    • Project Management
    • Board level EA work
    • Managing business relationships including upwards
    • Overall business understanding

Profile:
I am an Executive Assistant with over 15 years’ experience in the legal sector. My current role is Executive Assistant to the CEO and Chairman of a large national law firm, a role that requires absolute trust and confidentiality. I also have managerial experience, having previously managed a team of 19 PA’s and administrators, and am also a professionally qualified Paralegal and Legal PA. With my own organisation skills, enthusiasm and eye for detail, and through my managerial role, I have developed a strong interest in coaching and guiding others to develop their skills and potential and meet their career challenges and am keen to share my knowledge and experience with others.

Oona MacDonald

Executive Assistant
20+ years

Areas of interest:

  • Time management
  • Diary management
  • Office management
  • Marketing
  • Digital marketing
  • Office moves

Profile:
Oona began her career as a temp receptionist at 3i plc and has since worked in various Administration, PA and Office Management roles in the financial sector. She is currently Executive Assistant to the Managing Director and Office Manager at a leading management consultancy firm in Birmingham. She also runs The PA Guide to Birmingham website and network in her spare time.

Sadie Ashton

Executive Assistant
10 - 15 Years

Areas of interest:

  • Business Improvement
  • Time management
  • Board level support
  • Stakeholder Management
  • Project & events management
  • Leading projects & teams
  • Time saving initiatives
  • Confidence building

Profile:
Highly professional and experienced Executive Assistant with great drive, energy and passion. 13 years’ experience of working at CEO, Managing Director and Board Level, within global FTSE 250 companies, mainly in Construction industry. Expert understanding of discretion and approachability and experienced working in a dynamic, fast paced and changing environment.

Currently in Business Improvement Management role after progressing within existing company.

Sharon Baker

Personal Assistant 25 years
Business Management Specialist 2 years

Areas of interest:

  • Staff Engagement
  • Event Management
  • Self Improvement
  • Building Effective Relationships
  • Change & Innovation

Profile:
I started my career as an office junior working for a drain clearing company and over the years worked my way up to Personal Assistant, joining Deutsche Bank at the very end of 2011.
During my time with Deutsche I have moved roles from PA to Office Administrator, and onto Service Management Analyst and finally in my current role as a Business Management Specialist.
I am passionate about people making the absolute best of their skills and applaud anyone taking a lifestyle/career change, whatever their age!

Over the years I have taken courses with Samaritans, worked with the homeless and now run a hedgehog rescue!

Tracy Whitehouse

Executive Assistant
20+ years

Areas of interest:

  • Mentoring colleagues and others to achieve results and to be the best PA they can be
  • Equality and Diversity
  • A passion for Internal Communications
  • Organising large meetings and Conferences, creating fresh and innovative events
  • Compliance
  • Managing projects
  • Promoting and professionalising the role of the Admin professional

Profile:
A committed and loyal Executive Assistant who is always keen to underpin the success of her Executive. I am happy to step outside the realm of the general administration duties, which naturally comes with job, to create opportunities where I can add further value to business I support. I encourage more junior colleagues to step out of their comfort zone by promoting networking and forging good relationships which I believe is the key to success. I have worked in a number of different organisations and within differing sectors.

Victoria Luckett

Personal Assistant
20+ years

Areas of interest:

  • Time management
  • Stakeholder management
  • Conflict Management
  • Career progression
  • Change Management

Profile:
I am an efficient Executive Assistant with operations management, data analysis and project management experience. I have gained valuable leadership experience previously as Head of Operations in which I successfully led teams, managed change effectively and instilled company values.