I’m passionate about the role EAs and PAs play in businesses and the difference we make to the people we support along with the wider business.

I also work with students across different schools to try to inspire them in their future careers choices and particularly for girls thinking about working for a tech company (whether in a tech role or not).

I like to volunteer for a number of charities to give something back, particularly in the West Midlands.

Award achievements so far:

• Finalist for EA Team of the Year 2025 (West Midlands PA Awards)
• Finalist for Lifetime Achievement Award 2025 (West Midlands PA Awards)
• Finalist for PA Team of the Year 2024 (West Midlands PA Awards)
• Finalist for PA of the Year Award 2023 (West Midlands PA Awards)
• Winner of the We Care Award 2023 (Intercity Technology)
• Winner of the People’s Champion of the Quarter Award for Q3 2022 (Intercity Technology)
• Winner for the Outstanding Contribution Award 2022 (The PA Way)
• Finalist for PA of the Year Award 2022 (The PA Way)
• Finalist for the Lifetime Achievement Award 2022 (West Midlands PA Awards)

In addition to the above, I really don’t think you ever stop learning in your career and so we’re embracing new technology at Intercity, in particular AI and the benefits it can bring (when adopted securely).  I’ll be taking part in AI training specifically aimed at EAs in April 2025.  I’m also considering a Mini MBA course to further my career development.

I’ve been a career EA for over 35 years.  I’m the most senior member of the Executive Assistant Team working at board level with 3 members of our C-Suite.  My role includes working with the Group CEO, CEO and CPO at Intercity.

• Managing inboxes
• Managing very busy calendars
• Created and manage meetings & event trackers for each Exec
• I have one Executive Assistant reporting into me directly
• Successfully lead a project to realign the EA Team and who we each support across the exec board and what level of support they each get.
• Travel planning and arranging
• Expense management including approval for reports
• Board meeting agenda prep
• Project planning and delivering events
• Managing the Intercity All-Company event annually for over 300 people
• Manage the Intercity charity golf day annually for over 100 people
• Manage the GBCC Patronage relationship
• Manage AVFC hospitality including concerts
• Manage Cheltenham Gold Cup hospitality annually
• Arranging staff and customer gifts (Christmas)
• Volunteering for schools with interview practice, mentoring and careers panels – this including being an Enterprise Advisor at Streetly Academy School
• Volunteering for Acorns Children’s Hospice
• Leading the team for MacMillan Coffee Morning annually – so far this has raised over £15,000 for the charity
• I’m part of Intercity HERoes – a team championing the role that the women of Intercity play in the business, along with women in other businesses and inspiring the next generation of girls to consider a role in a tech business.

I’m a member of the PA Forum and regularly take part in online and in-person events.  As part of this I attend all the Menopause group monthly online events.

I subscribe to Executive Support Magazine and attend some of their online events and training.  This will include AI training for EAs in April 2025.

I use my network of connections to actively build on Intercity’s reputation across our region and work with each on my execs on their objectives and aligning mine with theirs.